McKinsey has contracted with the State of Texas to provide deliverable-based information technology services to public sector clients. | Public and social sector

DBITS services offered

Development, maintenance and support of applications, technological upgrading, migration and transformation; and enterprise resource planning (ERP)

Application development is the development of new applications which may be mainframe, server, network, web or a combination and may require interfaces to existing applications. Application maintenance and support includes troubleshooting, modifying, maintaining, improving security, and enhancing legacy systems and applications that may be running in a production environment. Technology upgrade, migration and transformation can be accomplished by converting/migrating legacy applications to new technology, with or without new business features. It can also include introducing new technologies to the business and managing any changes resulting from the introduction. Transformation can include assessments of the current application portfolio, an assessment of technology assets before beginning technology transformation, and developing a business case to justify an initiative. Part of the transformation journey may include planning, analysis, requirements development, proof of concept, deployment, implementation, integration, remediation, data migration, documentation, programming applications and support services, as well as training support. Return on investment (ROI), benchmarks and milestones may also be appropriate to include in a transformation initiative. ERP is a fusion of an organization’s information systems designed to automate and integrate a variety of functions, commonly referred to as “back office”, including finance, human resources and asset management. These systems are usually modularized and usually highly configurable.

Independent evaluation, planning, verification and validation (IV&V) and market research, procurement consulting and contract implementation services

IT assessments and planning can include IT efficiency, maturity, governance and architecture. Strategic planning activities may include developing a mission statement, vision and goals, objectives, and developing a strategy. Assessment of staff knowledge, skills and abilities, bandwidth, time and motion studies and succession planning are included in this category. The development of strategic planning and tactical planning may require the provision of actionable plans and roadmaps. Organizational change management, enterprise architecture, cloud assessments, and network performance assessments are also part of the scope.

Also included in this category are independent verification and validation procedures that are used together for in-depth analysis of a product, service or system for compliance with requirements as well as independent monitoring of the software (or system) development life (SDLC) process and specification. Finally, market research, procurement consulting and contract execution services activities may include requirements gathering, facilitation activities, development of scoring criteria, development of evaluation criteria , assistance with negotiation and assistance with contract transition.

Project and program management

Project and program management services include any or all of the project management processes identified by the Project Management Institute (PMI), and this category includes, but is not limited to, services such as developing business cases, impact analysis, cost-benefit analysis, risk assessment, stakeholder management, organizational change management, strategic planning, program evaluation and Agile development, training, coaching.

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