Summit County Executive Office Notice: Employment and Family Services Benefit System suspended for upgrades on December 3


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SUMMIT COUNTY – Ohio Benefits, the system used by the Department of Employment and Family Services (DJFS) of Summit County Director Ilene Shapiro to determine eligibility and benefits, will not be available Friday December 3.
for a statewide computer upgrade. If residents need to apply for, recertify, or renew their benefits for money, food, or Medicaid assistance during this time, they can submit a paper application to the Summit County Department of Job and Family Services, 1180 S. Main Street, Suite 102, Akron, Ohio 44301 between 8:00 a.m. and 4:00 p.m. Customers can also email documents and verifications to [email protected] Staff will not have access to case data while the system is offline. Yes
a client submits a paper request, it will be reviewed to see if they need expedited food assistance, but it will not be processed until the system is brought back online. If residents require food while the system is unavailable, please call 2-1-1 or visit www.211summit.org/.

Regular commercial operations will resume on Monday December 6 at 8:00 a.m. DJFS thanks the community for their patience as they continue to make upgrades that will improve service delivery to their customers, and apologizes for the inconvenience.

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